Last updated: September 2026
At Hipliz AI, we want you to be successful. If you are not satisfied with your experience, you are eligible for a full refund within 7 days of your initial purchase.
Refunds are only eligible if you have used less than 10% of your monthly message quota. Because our AI providers (Gemini) charge us for every request, we cannot issue refunds for accounts that have already consumed the service.
Please send an email to support@hiplizai.com with your account email and your transaction reference number. We will process your request within 3 business days.