Privacy Policy

Last updated: September 2026

This Privacy Policy explains what information Hipliz AI (operated by Hipliz Technologies) collects, how we use it, and your rights regarding your data.

1. Information We Collect

Account Data: Email, username, and encrypted passwords.
Assistant Knowledge: Content you provide (website text, documents, notes).
Conversations: Chat logs between your assistant and visitors, used to generate analytics and responses.
Payment Information: We process payments via Paystack. We do not store your full credit card numbers or banking details on our servers; these are handled securely by our payment processors.

2. How We Use Information

We use your data to power your assistants, provide analytics, and ensure the security of your account. We do not sell, rent, or trade your personal data to advertisers or third-party data brokers.

3. Third-Party AI Providers

Hipliz AI integrates with third-party AI models (Google Gemini API). When your assistant processes a message, the relevant context is sent to the AI provider to generate a response. Your data is processed in accordance with our agreements with these providers to ensure security.

4. Data Security

We implement industry-standard security measures to protect your account and assistant data from unauthorized access, alteration, or destruction.

5. Your Rights

You have full control over your data. You can delete assistants, clear knowledge bases, or request account deletion at any time via your dashboard or by emailing us.

6. Contact

If you have questions about your privacy, please contact our support team at support@hiplizai.com.

This document is for informational purposes. If you process sensitive personal information, we recommend consulting a legal professional to ensure full compliance with regional regulations like the Ghana Data Protection Act or GDPR.